Send SMS that actually get seen

Reach users instantly with personalized text messages, whether it’s a mass campaign or a one-off update
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Why choose the SMS module in User.com?

SMS works – and User.com makes it smarter.
Send personalized, high-converting text messages directly from one platform.
Whether you're launching a campaign or responding in real-time, our SMS module fits seamlessly into your marketing automation strategy.
Run mass or individual campaigns
Use snippet tags for personalization
Track clicks, deliveries, and opt-outs
Stay GDPR-compliant with built-in SMS STOP*

Smarter communication. Stronger engagement.

powered by User.com

Reach

Cut through the noise and land directly on your customer’s phone – no spam filters, no app installs, no delays.

Timing

Send messages at exactly the right moment – after a visit, before a deal ends, or right when engagement drops.

Personalization

Craft SMS campaigns that feel personal at scale – using dynamic fields, smart segments, and behavioral triggers.

Tracking

Monitor clicks, delivery, and engagement with shortlinks and exportable delivery logs – know what drives action.

Automation

Trigger SMS from any step in your automation flow – fully integrated with email, push, and on-site actions.

Compliance

SMS STOP links are automatically included, keeping your campaigns GDPR-compliant and user-friendly by default.

Use the SMS channel strategically – from simple updates to full-funnel automation

Explore Key Features

Mass & One-to-One Messaging

Send both large-scale campaigns and quick one-offs from a single place – fully integrated with automation

Campaign Scheduling & Personalization

Plan messages in advance and tailor content using snippet tags like {{ first_name }} or {{ product_name }}

Shortlinks & SMS STOP Support

Track clicks with short URLs and automatically include unsubscribe links to stay compliant with GDPR

SMS Analytics

Get campaign-level reports on delivery, engagement, and recipient volume – with exportable logs for deeper insights

Built-in Integrations

Built-in integrations with leading SMS providers ensure smooth, reliable delivery.
Send your first message
Standard Features

See what comes standard in User.com

Everything you need to run high-impact SMS campaigns – right out of the box

Mass SMS and one-off messages

Send thousands of messages at once or contact individual users manually – all in one place.

Deep automation integration

Add SMS to any automation flow alongside email, push, or in-app – no third-party tools needed.

Click tracking with shortlinks

Measure engagement and optimize performance with built-in shortlink tracking.

Built-in STOP management

Automatic opt-out links included to meet GDPR requirements and follow best practices.

Smart scheduling & personalization

Send messages at the perfect time with dynamic content for every user.

Delivery reports & exports

Access detailed delivery stats, recipient counts, and downloadable logs for every campaign.

Grow your business automatically

Don't waste time on repetitive tasks. Let automations handle it.
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