Reward actions. Boost loyalty.

Track, manage, and reward user activity with personalized experiences – all within User.com
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What exactly are Points & Rewards?

Turn engagement into loyalty with a fully integrated points system.
Manage your entire loyalty program inside User.com – from earning logic and segmentation to omnichannel communication and automation.
Store and manage loyalty points securely for each user
Trigger rewards based on specific customer behaviors
Communicate loyalty status and rewards via email, SMS, and push
Segment users based on points or milestones reached

Why loyalty works better when it’s automated

Explore the benefits

More engagement

Keep users involved with clear goals and instant gratification at every stage of the customer journey

Deeper loyalty

Encourage repeat actions by rewarding behaviors beyond just purchases – from logins to referrals

Smarter segmentation

Target campaigns based on loyalty data like points balance, tier level, or redemption history

Real-time recognition

Celebrate achievements immediately with automated messages and instant rewards

Omnichannel impact

Reach your loyalty members wherever they are – via email, SMS, push, or in-app notifications

Scalable structure

Easily adapt your loyalty logic and reward rules as your business and audience grow

Reward smart. Automate everything.

Explore Key Features

Storage and management

Securely store and track points earned, redeemed, and expired – all tied to a user’s unified profile

Segmentation based on points

Group users dynamically by point balance, reward status, or program level – and trigger tailored campaigns

Reward automation

Automatically grant points and unlock rewards based on events like purchases, form submissions, or logins

Omnichannel communication

Send personalized messages via email, SMS, web push, and in-app to boost engagement with loyalty members

Points acquiring rules

Define the behaviors that earn points: transactions, reviews, referrals, app downloads, and more

Milestones & reward tiers

Design custom levels and set thresholds for unlocking new perks and exclusive rewards
Build reward-driven journeys
Standard Features

See what comes standard in User.com

No plugins, no dev time – all loyalty tools come natively integrated with the platform.

Unified customer profiles

Track points, actions, preferences, and engagement history in one place.

Automation engine

Trigger rewards, tier upgrades, or campaigns based on user behavior and point thresholds.

No-code builders

Create landing pages, pop-ups, and messages without developers.

Multi-channel messaging

Engage users across email, SMS, push, WhatsApp, and in-app – all from one platform.

Dynamic content

Use points, tiers, or activity data to personalize rewards and experiences.

Analytics & tracking

Monitor conversions, point usage, and campaign results in real time.

Grow your business automatically

Don't waste time on repetitive tasks. Let automations handle it.
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