Anti-churn
Kampanie drip
Lead Management
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Use-CasesReactivate contacts automatically
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Reactivate contacts automatically

Reconnect with inactive customers using a simple, automated flow that revives interest without pressure.
Cele
Customer reactivation
Increased repeat purchase rate
Reduced churn
Branże
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Tagi
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Opis

When customers stop engaging, it's rarely because they’ve lost all value in your offering. More often, it’s about timing, fatigue, or a need you didn’t catch. This use case shows how to reconnect with inactive customers using automation that delivers relevance without pressure.

Wysiłek wdrożeniowy

Wpływ na cel

Assets

Today 9:41
9:41
Automation flow
Today 9:41
9:41
Email
Outcome
Higher retention rates
More second and third purchases
Reduced customer churn
Increased customer lifetime value
Better internal visibility on who’s re-engaging

Scenariusz użytkownika

After a customer has been inactive for 60 days, the system sends a personalized email offering a small incentive or useful content. If there’s no response, a short SMS reminder follows after 3 days. One click or visit reactivates the customer and requalifies them for additional flows, without manual intervention from sales or support.

Krok po kroku

  • 1
    Trigger: Customer inactive for 60 days
  • 2
    Verification of the customer’s status within the database
  • 3
    Send a reactivation email with a relevant offer
  • 4
    Wait 3 days
  • 5
    Send an SMS reminder according to customer status and phone number
  • 6
    Tag reactivated contacts for further automation or loyalty flows

Szczegółowy scenariusz użytkownika

Krok po kroku

  • 1
    Trigger: Customer inactive for 60 days
  • 2
    Verification of the customer’s status within the database
  • 3
    Send a reactivation email with a relevant offer
  • 4
    Wait 3 days
  • 5
    Send an SMS reminder according to customer status and phone number
  • 6
    Tag reactivated contacts for further automation or loyalty flows

Jak to wdrożyć?

Wdrożenie automatyzacji przypadków użycia obejmuje kilka kluczowych kroków i narzędzi. Oto obszerne zasoby, dzięki którym możesz zacząć:

Używane moduły

Wyskakujące okienka

Marketing na nowym poziomie z pięknym wizualnym kreatorem przeciągania i upuść.

SMS Messages

Automate SMS delivery based on user actions or specific conditions.

Push Notifications

Delivers personalized notifications to users of your website (webpush) or app (mobile push).

Marketing e-mailowy

Wysyłaj spersonalizowane e-maile, które rezonują z Twoimi użytkownikami w idealnym momencie.

Landing Pages

Easily design and customize landing pages that convert visitors into leads, optimizing the journey from click to action.

Formularze osadzone

Marketing na nowym poziomie z pięknym wizualnym kreatorem przeciągania i upuść.

In-app Messages

Show pop-ups inside your mobile app to guide or inform your users.

Wymagania wstępne
Przewodnik krok po kroku
Napisane przez

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Odkryj idealny przypadek użycia dla Twojej firmy

Nie trać czasu na powtarzalne zadania. Pozwól automatyzacji sobie z tym poradzić.
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